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David Raab

David Raab

1 Post
How to create unified customer data through advancements in technology
How to create unified customer data through advancements in technology

Sometimes customer experience leaders make things more complicated than they need to be. If you ask consumers what they want, they’ll tell you quite plainly: fast, simple experiences and good prices.  Fancy technology and personalization for its own sake?  Not so much. Customers want technology that makes

David Raab
David Raab
Customer Metrics