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Ernan Roman

Ernan Roman

1 Post
Are you really engaging customers? 3 tips to get customer engagement right
Are you really engaging customers? 3 tips to get customer engagement right

Are you doing customer engagement right? Too many marketers assume that their strategies and offers are engaging their customers. This assumption is often wrong. Unless you are engaged in two-way dialogue and providing value-added communications, you have no idea what customers think about your business and your marketing tactics. Our

Ernan Roman
Ernan Roman
Customer Experience