You've successfully subscribed to Thematic
Great! Next, complete checkout for full access to Thematic
Welcome back! You've successfully signed in.
Success! Your account is fully activated, you now have access to all content.
Success! Your billing info is updated.
Billing info update failed.

Product update: key takeaways

Our product team is always looking for ways to make it easier for you to get the insights you need. Their latest invention: the key takeaways widget.

Key takeaways widget

If you need to rapidly understand what’s happening in your data, or want to know which themes need attention, then key takeaways will be a lifesaver.

It provides a shortlist of key takeaways based on what’s showing up in your data, and it feels like pure magic!

Add the key takeaways widget to your dashboard to quickly get a feel for positive and negative themes, emerging themes, declining themes and score changes, presented in a list of bullet points.

The number of takeaways depends on what applies to your data, so you can be sure it’s relevant.

Here’s how to add the widget to your dashboard:

Open your dashboard, and click on the Edit icon to make changes:

Scroll down, past your existing widgets, until you see the Add widget section:

Click on this, and Configure your new widget - Key Takeaways is first on the list!

Click okay, and drag your new widget to wherever works best for you on the dashboard. Save, and you’re done!

Keep in mind that the takeaways are based on the time period determined by you - you can change the date filter to see what’s highlighted for the past week/month/year etc.

Take a look at your key takeaways the next time you login to Thematic, and get a snapshot of what’s going on in your feedback data! Feel free to reach out to Thematic at any time for assistance.

Join our Slack community where you can leave feedback on this feature, and ask questions about it to the wider community and Thematic staff.

Ready to scale customer insights from feedback?

Our experts will show you how Thematic works, how to discover pain points and track the ROI of decisions. To access your free trial, book a personal demo today.

Recent posts

What is Thematic Analysis? And How To Do It (Manual vs. AI)
What is Thematic Analysis? And How To Do It (Manual vs. AI)
Members Public

Discover the power of thematic analysis to unlock insights from qualitative data. Learn about manual vs. AI-powered approaches, best practices, and how Thematic software can revolutionize your analysis workflow.

Customer Experience
How Watercare drives customer excellence with VoC and Thematic
How Watercare drives customer excellence with VoC and Thematic
Members Public

When two major storms wreaked havoc on Auckland and Watercare’s infrastructurem the utility went through a CX crisis. With a massive influx of calls to their support center, Thematic helped them get inisghts from this data to forge a new approach to restore services and satisfaction levels.

Customer Journeys
How to theme qualitative data using thematic analysis software
How to theme qualitative data using thematic analysis software
Members Public

Become a qualitative theming pro! Creating a perfect code frame is hard, but thematic analysis software makes the process much easier.

AI & NLP