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Product Experience

32 Posts
What is Thematic Analysis? And How To Do It (Manual vs. AI)
What is Thematic Analysis? And How To Do It (Manual vs. AI)
Members Public

Discover the power of thematic analysis to unlock insights from qualitative data. Learn about manual vs. AI-powered approaches, best practices, and how Thematic software can revolutionize your analysis workflow.

Customer Experience
Product update: Quick Edit
Product update: Quick Edit
Members Public

With Thematic's Quick Edit feature, you can edit your themes on the fly as you’re viewing data. And for the first time, you can also change the sentiment!

Thematic
Customer-led product strategy: a guide
Customer-led product strategy: a guide
Members Public

Customer-led product strategy is about designing the best product experience. But how should you approach it, and avoid common pitfalls?

Product Experience
Solving for the whole customer experience: Ant Marty from Instacart
Solving for the whole customer experience: Ant Marty from Instacart
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Instacart has four distinct types of customers: their end consumers, personal shoppers, retailers, and the companies advertising on their platform. Hear from Ant Marty about how she uses Thematic to solve for the whole customer experience.

Customer Experience
Product discovery: what you need to know
Product discovery: what you need to know
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Product discovery guides product development teams to find the right problems to solve for their customers. But what is product discovery, and what makes it work well?

Product Experience
The best text analytics software platforms (2024)
The best text analytics software platforms (2024)
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When you’ve got big data, you need the right analytics tools to make sense of it! We’ve pulled together this list of the best text analytics software platforms to help you decide on the right provider for your company.

Product Experience
Product update: integrations management and data upload history
Product update: integrations management and data upload history
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We'd like to highlight a couple of product updates which will make your life easier: integrations management and data upload history.

Thematic
Product update: key takeaways
Product update: key takeaways
Members Public

Our product team's latest invention is the key takeaways widget. It provides a shortlist of key takeaways based on what’s showing up in your data, and it feels like pure magic!

Product Experience
Product update: new filters
Product update: new filters
Members Public

We've updated Thematic's filter interface so it's faster and easier to use. We also have new filtering options and the ability to filter by themes!

Product Experience
Do you have concerns about feedback analytics? We have the answers!
Do you have concerns about feedback analytics? We have the answers!
Members Public

We understand if you have some concerns about how Thematic can work for you, but we’re keen to put your fears to rest! Here are some of the biggest concerns our prospective customers bring to us, and how we eliminate each and every one.

Feedback Analysis
How to build a story from customer feedback
How to build a story from customer feedback
Members Public

Building a story from customer feedback is a critical skill you need to learn, especially if you're responsible for delivering insights across your company.

Feedback Analysis
How an Apple Music bug hurt their rating on the Google Play store
How an Apple Music bug hurt their rating on the Google Play store
Members Public

There's an avalanche of data out there, and it's fun for us here at Thematic to put our platform through its paces and see what turns up. In this case, we analyzed reviews of the Apple Music app on the Google Play store.

Product Experience