Clearly identify what customer painpoints to action and why

The advanced and rich analysis suite to fully understand your customers' needs.

Discover our Analysis tools

Understand why CX metrics change and the impact of initiatives

Root cause analysis
Impact trends
Predictive analysis
Benchmark analysis
Understand segments and channels

Give stakeholders a 10,000 foot view and dive into issues

Our theme editor puts you in control of analysis and handles all the heavy llifting. Every one does better work, faster, while you save thousands of researcher hours.

Pick up issues you weren't aware of, before they cause churn

Thematic doesn't miss a beat, identifying emerging themes and significant shifts in real-time. Our AI catches rare theme changes too. With unbiased and proactive insights, you'll lead the way in customer satisfaction and retention.

Streamline your reporting process with instant insights

Get started with a guided trial on your data

Complete the form to get in touch with one of our experts & see the Thematic platform in action.

  • Free trial on your dataset
  • Learn how Thematic can solve your specific pain points
  • Discover & review Thematic’s full functionality
Please enter a work email address