What plan meets your needs?

Get in touch and we’ll give you a personalized recommendation based on your current needs and future goals.

Get a pricing estimate
Starter
Enterprise
Viewer seats *

Can view Thematic Dashboards.

Unlimited
Unlimited
Core seats *
3
Custom

Full access to Thematic Analysis tools, Answers, Dashboards and Administration.

Explorer seats *
-
Custom

Can use Thematic Answers and view Dashboards.

Comment volume *
25,000
Custom

A comment can be a review, a verbatim
response to a survey in an open-ended
question, a customer complaint text, a customer interaction with a chat agent, a support ticket.

Datasets *

A dataset can be a CSV spreadsheet, a survey pulled from a survey tool, or data pulled from a data source such as a CX platform, support platform, or a social media site.

Thematic and Sentiment analysis
Analysis Suite
Dashboards and Reports
Workflows
Summarizer
Answers
API and one-click integrations

Have questions?
We have answers!

How does Thematic pricing work?

All contracts are based on comment volume, number and type of seats, number of datasets and the support you need.

How much does Thematic cost per user?

It depends on the Core, Explorer and Viewer type and number of seats you choose for your organization. Get in touch and we'll provide you with a breakdown of the features for each seat type.

What are we like to work with?

We pride ourselves on our outstanding support! Our Customer Success team, lead by a former customer, are often described as 'legendary', 'outstanding' and 'exceptional'. Just check out our G2 reviews.

Do integrations cost extra?

There's no additional cost for our one click integrations or csv uploads. You can also use our API to push data into Thematic.

What data can I add?

Any dataset with feedback comments, along with the quantitative variables or metadata you'd like to include. It could be survey responses, support chat, app reviews, social media data or community chat. Thematic works best with at least 2,000 comment rows.

Do you offer a free trial?

Yes, we offer a free trial or a paid proof of concept (POC) for selected organizations.

What data protection do you have in place?

You can be sure your data and reporting is handled properly. Thematic is Soc 2 Type II and GDPR compliant with comprehensive security features and workflows.

How do we compare to our competitors?

Find out three ways that we compare to each of these alternatives to Thematic.

We used to spend weeks generating org-wide reports. We now get them done in one day with Thematic.

CX Analyst

Thematic has been the ultimate unlock for us to get a meaningful understanding of our unstructured data effectively and efficiently.

Listening Engagement Manager

Integrations that connect the feedback you get everyday.

Get started with a guided trial on your data

Complete the form to get in touch with one of our experts & see the Thematic platform in action.

  • Free trial on your dataset
  • Learn how Thematic can solve your specific pain points
  • Discover & review Thematic’s full functionality
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