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Alana Dell

Alana Dell

Head of Marketing
Head of Marketing with a twist - I combine my love of patterns, human behavior, and AI as I shape our unique narrative. Let's explore this AI world together!
6 Posts
Thematic shortlisted for Best CX Partner 2023 in Australia and New Zealand’s CX Awards
Thematic shortlisted for Best CX Partner 2023 in Australia and New Zealand’s CX Awards
Members Public

We're thrilled to reveal that Thematic is on the shortlist for the coveted Best CX Partner 2023 award in the Australia and New Zealand CX Awards!

Thematic
Introducing Thematic's Bold New Look: A Brand Refresh for the Future of Feedback
Introducing Thematic's Bold New Look: A Brand Refresh for the Future of Feedback
Members Public

We're thrilled to introduce our refreshed visual brand. In this post, we're sharing the "why" behind the update, the thoughtful design choices, and more.

Thematic
AI helps unlock valuable insights, but is there a catch? Learn from insights thought leaders
AI helps unlock valuable insights, but is there a catch? Learn from insights thought leaders
Members Public

How are insights leaders using AI to help them be more successful? Several thought leaders shared their perceptions with us at TMRE 2023 - here are 5 key considerations.

AI & NLP
Thematic is a G2 high performer!
Thematic is a G2 high performer!
Members Public

We’re delighted to announce that we have been named a High Performer at G2.com for three categories: Feedback Analytics Software, Text Analysis Software and Enterprise Feedback Management.

Thematic
Getting a Dasher sense: How Emma Glazer at DoorDash builds customer understanding
Getting a Dasher sense: How Emma Glazer at DoorDash builds customer understanding
Members Public

As a marketing director at America’s largest online food delivery company, Emma is on a quest to understand what matters most to the DoorDash delivery drivers – or dashers – who are her customers.

Customer Experience
Unleash the power of CX metrics with feedback analytics
Unleash the power of CX metrics with feedback analytics
Members Public

Feedback analytics can unleash the power of CX metrics by telling the “why” behind these scores. Learn how you can benefit from feedback analytics.

Customer Metrics