With our latest update, you can view customer comments from your Thematic dashboard. Enable comments in any widget with clickable themes, and get an immediate view of the customer, in their own words.
Feedback analytics software makes it easy for product managers to get a better understanding of what works (and what doesn't!) for their users. Find out how this helps build better products!
Atlassian has to make sense of disparate customer datasets across all of its products. With Thematic, they can drill down into the detail, finding exactly where a problem originates and what needs to be fixed.
What's the right way to build a feedback taxonomy? At Thematic, we’ve seen over a hundred teams build theirs using our solution. Read on to discover our learnings!
How are insights leaders using AI to help them be more successful? Several thought leaders shared their perceptions with us at TMRE 2023 - here are 5 key considerations.
Thematic now has a feedback categorization filter, so you can effortlessly identify all the Questions, Issues and Requests within your customer feedback.
With Thematic's Quick Edit feature, you can edit your themes on the fly as you’re viewing data. And for the first time, you can also change the sentiment!
Customer-led product strategy is about designing the best product experience. But how should you approach it, and avoid common pitfalls?
Our team is fully remote, which works really well for us. But we do like to bring the team together in person each year - this time we met in New Zealand!
Join our growing mailing list of over 5,000 professionals getting more value out of customer feedback
Welcome to the community
You might already be sold on feedback analytics software - welcome to the club! But now you need to prove that it's a worthwhile investment. We've put together this post to help you build a business case for feedback analytics.
Product discovery guides product development teams to find the right problems to solve for their customers. But what is product discovery, and what makes it work well?
We'd like to highlight a couple of product updates which will make your life easier: integrations management and data upload history.